2.13 - Communication Skills
Activity 2.13 - Communication Skills
Part 1: Watch Part 1 of the video in the following link. Write any notes or questions you may have as you watch it. Part 2 of this video will be returned to again in the In-Person/Video-Chat Training, where you will have a large-group discussion.
Part 2: Read the following information, and take notes as you read. This information will become relevant to your work as a volunteer and will be discussed in the in-person training as well.
Part 3: Read the following information to learn about open-ended and close-ended questions.
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